Frequently Asked Questions

There are two types of licence one is Net Based activation and other is hardware (usb dongle) licence

It is a usb pen drive like device that is used as a hardware licence. It should be keep inserted in the computer's usb port for software to be run as licenced product.

We provide a product key using which the product gets registered with us using internet on any system. Once it is registered it can be used as licence one.

No! one product key can only be used on a single pc.

This Error occurs when you use an excel file with renamed sheet having spaces or special characters like (#@`, '" etc). It is recommanded that you do not use spaces and special characters in sheet name

It supports all id card printers

This error occurs if in some rows there are some characters used in mobile no column, for example if there is a record with comma 9811111100,9712345678 or +918799999999. If this is the case then please select the whole column and change it to text format.

This problem is also due to date time format and text format. If you convert the column of all the rows to datetime value or text value. this problem will be solved. This problem occurs due to in some records the date is internally in datetime format whereas in some rows it is either general or text. To Convert All the values to date please follow these steps Highlight the cells (only one column wide) containing the dates. You can select the entire column if you like. From the Data menu, select 'Text to columns' In the dialog box, select the 'Fixed width' option and click the Next button If there are any column break lines (vertical lines with arrows) through the data area, double-click on them to remove them all. Then click the Next button In the 'Column data format' section, select MDY (or whichever date format you need) from the Date dropdown. This tells Excel the format of the imported dates. Click the Finish button.